Frequently Asked Questions

Here is a list of frequently asked questions. If your question isn’t answered here please feel free to contact us

We are committed to working closely with each family to promote improved health, independence and overall well-being. VIVO Home Health Care Services can provide expert guidance and support beyond our in-home services. We are in partnership with local Physiotherapy, Chiropractic, Registered Massage, and Acupuncture service providers. 

Our team can connect you with the highest quality health care services available in your community. If you have any additional questions, please reach out to us by calling or completing the contact form to set up a free consultation at your convenience.

Here is a list of the services we provide:

  • Housekeeping 
  • Personal Care 
  • Attendant Care
  • Respite Care

The cost of our services depends on the type of service you are looking for as well as the number of hours required. For a more detailed answer please reach out to us by calling or completing the contact form to set up a free consultation at your convenience.

We believe in continuity of care and client satisfaction. In order to accomplish this we strive to match our clients with a suitable support worker; however, the few times that support worker is unavailable we ensure our clients treatment plan is uninterrupted by sending out another well-suited PSW.

Most definitely! Call our office up to 24 hours before your next scheduled visit to modify your schedule. In the case of an emergency call us at any time and let us know how we can help you.

We offer our services 24/7 and work through holidays. To book a service, call us anytime Monday to Friday between 9am and 5pm. You can reach us at: 416-745-2776

At VIVO Home Health Care Services prospective PSW candidates are carefully vetted to ensure that they meet PSW requirements. All our PSW’s undergo routine vulnerable sector checks and are in good standing. Additionally, our PSW’s are required to have up to date vaccinations, immunization and be First Aid and CPR certified.

We put a great deal of importance on employing PSW’s that carry organizational values. In-depth onboarding has enabled us to choose personal support workers who are hard-working and compassionate. It is our priority for our clients to feel comfortable with their PSW’s.

We carefully select your caregiver to match:

  • The type of care you requested in the care plan
  • The special requirements you indicated in the in-home assessment
  • Client and family preferences

Yes we do. We understand you might have certain preferences and we will match your needs.

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